Communication 101

Turning Signal

An all too familiar scene plays out on the busy highways in Maryland.   The other day while cruising in the middle lane on the I-95, a vehicle was observed leaving the right shoulder and casually drifting into the most right hand lane.    The black, classic luxury sedan accelerated with the urgency of a snail on a spring summer day.  Not a moment had past, before the black sedan, with smokey tinted windows drifted into the middle lane without  activating the turning signal, causing a half dozen of other traveling commuters to urgently seek their brake pedals.   Several cars raised their rears and dropped their noses while swaying side to side while dissipating speed faster water evaporates on a red hot skillet.   And still the Mercedes Benz continued drifting now settling comfortably and smugly in the left lane.   After the following vehicles collected themselves into a dense pack – also known as a traffic jam, the lone driver in the classic luxury sedan, black with smokey tinted windows, Mercedes Benz proceeded to lower his bumper and raise his nose, accelerating down the clear high way leaving behind a collection of bewildered and confused commuters.

So what lessons can you draw from this experience?  Communication, communication, communication.   For thousands of years, man kind traveled the world using various forms of transportation.  The automobile, a more recent invention graced our planet with a more efficient means of travel.  In the early days, drivers used hand signals to articulate their intentions so that other drivers could anticipate their movements.   As early as 1907, crafty inventors thought of ways of simplifying communications with an early turn signal.    Today, there are thousands of ways to communicate, self-phones(otherwise known as cellphones), social media,  LED turning signals, smoke signals, flying pigeons, telegraph, email,  word of mouth and on and on.  And yet, there are some who continue to move about the world without taking time to articulate their intentions.

So what is it that I’m really trying to say?  Please, for the sake of humanity, I implore you to take a minute,  tell someone what you intend to do.  Communicate, say something BEFORE.   If you are on the highway, signal before you turn so that others don’t have to panic and raise their rears.  If you drive below the speed limit, it’s okay to stay in the right lane.    If you work on becoming a better communicator, we’ll work on becoming better listeners.

BestOlogy

Monday morning, Dec 1, I rushed into my bank to make a quick deposit.    Ordinarily I love visiting my local branch because of their quick and courteous service.   My branch is not like an ordinary branch.  You slip your deposit into a tube, and the friendly agent speaks through a monitor.     On this day however a new agent answered briefly,  ‘i’ll be with you shortly.’   The seconds turned into minutes, and I began to wonder if she/he had forgotten about me.    After a long 10 minute wait, he/she returned to my screen, and said your receipt is coming in the tube.

As I sat back in my car, I began to wonder about my experience at the bank.  I pondered on the variables that caused me to love banking with this branch, and how quickly the experience could have been ruined by one agent (new on the job)    This short experience served as the catalyst for my thoughts.

Simply put – Always do your best in what ever you do.   Your very best is what creates amazing experiences for others.  That my friend, is the essence of BestOlogy.

Selfie

I bought my first digital camera in 1997.   17 years ago, I decided to go digital to reduce the cost of processing the photos from my growing collection of disposable cameras.  Photography had become my way of capturing the beauty of the world, from the vantage point of the sky, as I worked on my private pilots license.   Digital cameras were expensive then, and not many of my friends owned one.     Photography was expensive and back then much thought went into each picture that was created.

Now we fast forward to 2014.  Digital cameras are everywhere.  Every self-phone, I mean cellphone has a camera 5-10x better than my first digital camera.   Now instead of seeing beautiful pictures of the sky, social media is bombarded with hoards of selfies.   The camera, which was once a tool to capture the world ‘outside’ has turned on its owner.  It’s owners no longer have interest in sharing where they have been, instead they prefer to fill the frame with their face.

This morning, I still remember holding my disposable camera close to my eye, as it gazed over the Long Island shores.  I remember hesitating a moment before pressing the shutter, to make sure that the image was well framed and composed.   I remember waiting until the last frame before rushing to my corner CVS to develop the film.  Each frame was precious to me.    I could hardly wait to have my photo prints in hand, to share with my family and friends, and relive the moment in the sky with them.

When photography was expensive, the world was void of selfies,  but now that cameras are free with even cheap cell phones… selfies are EVERYWHERE…    

Standard Shift

There was a time, in my adolescent years when I wondered why older people clung to artifacts of yesteryears.   When the CD player emerged on the scene, I quickly replaced my old Tape recorder.    My little wallet could barely keep up with the changing times.   I chuckled at people who clung to their tape players, and record players, until  last year when I began to look for a standard transmission car.  

Wanting a standard transmission went against the grain of the culture that I had adopted.   A stick shift is not new technology, however there is a certain personal satisfaction that comes with driving a stick.   I look forward to my driving adventures.  I like dancing with 3 pedals, and exercising my right arm in traffic.   Now I understand why some people cling to their old tape recorders, and record players.   

I am still a techno-junky, but now that I am maturing in age, I realize that some of life’s greatest pleasures come from doing things, simply for the joy it brings.    After today, no slick sales person can convince me to buy a new shiny automatic or cvt powered vehicle.   Keyless entry, voice activated navigation,  rain-activated wipers, are all inventions designed for a world that craves the new… meanwhile, I have settled into what I like.    My car still has a tape deck, and CD player with no iPod plug in.    I don’t have keyless entry, or rain-activated wipers.

When  I get in my car,  I can’t stop grinning ear to ear because I enjoy driving a standard transmission.

 

The Wheel

a dirty wheel

Roundup to the rescue

One thing I loath is dirty wheels. In times past, I would bring my car to the local touch less car wash, and pay $11.00 to have my car washed, and lament over the results from the automated car wash. But today, as I helped my brother unpack his Uhaul truck, I asked him what was he doing with a roundup spray bottle, knowing that he didn’t care for the lawn at his previous apartment. He casually said, ‘I use this to wash my car.’ What a brilliant idea I thought to myself.

Twenty dollars, and a trip to Lowes, I found my solution to my dirty wheels. Problem solved !

clean wheel

After the cleaning